Can I request free samples?
Yes, we offer free samples for customers to evaluate product quality. However, to process the sample request, we kindly ask you to cover the shipping costs. Please provide the following information to help us smoothly process your sample request: This information helps us accurately process your request and ensure timely delivery of the samples. Sample […]
How long is the warranty?
Our open-ear products come with a 1-year warranty, covering material and workmanship defects. Additionally, we offer a comprehensive after-sales service system to address any issues or concerns you may encounter. Our customer service team is fully committed to assisting you with repairs, replacements, and other support needs during the warranty period.
Is it possible to customize the logo?
Yes, we offer a variety of custom logo printing options:
What is the MOQ for customized packaging?
In-stock products are available for single-unit purchases. We offer flexible ordering options to accommodate individual or small batch orders, allowing you to buy exactly what you need without requiring large-scale purchases. For products not in stock, a minimum order quantity (MOQ) is required, usually ranging from 1,000 to 5,000 units. The exact MOQ will vary […]
