What Payment Methods Do You Accept?
We offer a variety of payment methods to meet the diverse needs and preferences of our clients. Currently, we support the following payment options: T/T (Telegraphic Transfer) PayPal Credit Card Bank Draft Western Union Notes: Contact Us If you have special requirements or any questions about the payment process, please contact us for assistance.
What Are Your Pricing Terms?
We offer a variety of pricing terms to meet the diverse needs of our clients: EXW (Ex Works) FOB (Free on Board) CIF (Cost, Insurance, and Freight) DDP (Delivered Duty Paid) Example Scenarios: For more detailed information or to discuss the terms that best suit your needs, please feel free to contact us. We are […]
Can I request free samples?
Yes, we offer free samples for customers to evaluate product quality. However, to process the sample request, we kindly ask you to cover the shipping costs. Please provide the following information to help us smoothly process your sample request: This information helps us accurately process your request and ensure timely delivery of the samples. Sample […]
How long is the warranty?
Our open-ear products come with a 1-year warranty, covering material and workmanship defects. Additionally, we offer a comprehensive after-sales service system to address any issues or concerns you may encounter. Our customer service team is fully committed to assisting you with repairs, replacements, and other support needs during the warranty period.
Is it possible to customize the logo?
Yes, we offer a variety of custom logo printing options:
What is the MOQ for customized packaging?
In-stock products are available for single-unit purchases. We offer flexible ordering options to accommodate individual or small batch orders, allowing you to buy exactly what you need without requiring large-scale purchases. For products not in stock, a minimum order quantity (MOQ) is required, usually ranging from 1,000 to 5,000 units. The exact MOQ will vary […]
Do you have stock?
Yes, the following products are in stock and available for single-unit purchases: For products without a stock plan, a minimum order quantity is required: Products without a stock plan can be produced based on orders. Feel free to contact us for more information on orders or stock availability.
